Get in touch
Hello! How can I help?
Whether you have a question before ordering, need help choosing a photograph for a portrait, or would like some help with an existing order, you're in the right place.
Created by Magic is an independent UK business, so when you get in touch you're speaking directly to a real person who knows the products and genuinely wants to help.
Already placed an order?
Please include your order number when contacting me
if you have it. This helps me find everything quickly.
Looking for something?
You might find your answer straight away
I've put the most commonly needed information in one place, so you may be able to find what you need without waiting for a reply.
Frequently Asked Questions
Questions about ordering, photographs, pet portraits, personalised prints, framing, delivery or making changes to an order?
READ THE FAQs →Delivery & Order Information
Looking for current turnaround times, delivery information or wondering when your order might arrive?
VIEW DELIVERY INFORMATION →Reprints, Copies & Corrections
Need another copy of a previous print, a duplicate, replacement or correction? You can order directly without contacting me first.
ORDER A REPRINT →Existing customer?
Need another copy of your print?
Reprints, duplicates, copies & corrections
If you've ordered from Created by Magic before and need another copy, replacement, duplicate or correction, you can order directly through the dedicated reprints page.
This is the quickest way to send through what you need and means you don't have to wait for a reply before getting started.
Send a message
How can I help?
Fill in the form below with as much information as possible and I'll be happy to help.
