We love hearing from our customers, so wanted to share some of their reviews. Here you will find some of the comments and reviews which have been shared with us on Trustpilot, providing a snapshot of the product quality and customer service which we believe in here at Created by Magic.
If you’d like to share your own experiences with the world, then please simply click a review button below. You never know, your review might end up being shared on this page too!
I can’t recommend Created by Magic enough! I ordered a wedding print quite last minute for my dad and stepmam’s big day, and Laura went above and beyond to make sure it arrived in time. The quality was beautiful, and my dad and stepmam were completely blown away by it. Amazing service and such a lovely personal touch – thank you so much.
Very impressed with this company. I needed a print done quickly for a birthday and Laura made sure I got it in time! I sent a message expecting not to get a reply but she responded the same day and kept me up to date. The quality of the print is really good as well and I’m very happy with it. I would use Magic again.
In today’s world, it is unfortunately far more common for people to highlight poor service or leave negative feedback than it is to recognise excellence. In my view, however, it is far more important to celebrate and share truly exceptional service and outstanding quality products.
From my very first contact with Created by Magic , even before placing an order , through to the delivery of the final pieces, the customer service has been nothing short of exceptional and quite simply the best I have experienced. There were no chatbots in sight; every enquiry was answered promptly, thoroughly, and by a real person ; a superhuman called Laura. The personal touch offered by Created by Magic is genuinely refreshing and reassuring.
This outstanding service is matched by an equally outstanding product. The quality of the prints is superb , beautifully produced and finished to an exceptionally high standard. I ordered two pet portraits and could not be happier with the result. I only wish I had discovered Created by Magic sooner, as a portrait of my niece and her partner would have made a truly special and memorable wedding gift.
Whether for a wedding, anniversary, pet portrait, or any other meaningful occasion, I cannot recommend Created by Magic highly enough. The combination of exceptional service and exquisite craftsmanship sets them apart.
Wow what an amazing company. Placed an order very last minute and contacted the company to ask a few questions and they were super helpful and informative. Order arrived only a few days after ordering very efficient. The print I ordered is incredible and looks hand painted. Brought as a gift and it made the recipient very emotional, will definitely be ordering from this company again!
I ordered a personalised pet portrait of my Labrador. This arrived very quickly and I was very impressed with the quality of the print. Its really lovely and would make a fabulous gift. I will most definitely be ordering again. Great service and Good Price- thank you Created By Magic.
PositiveResponsiveness, Quality, Professionalism, Value
Great service and print! Laura was really helpful and responded quickly to emails when I couldn’t find a good enough quality picture. When I did, she done the print as soon as possible and delivered it very quickly in time for the wedding!
