We currently sell A4 and A3 frames with our personalised prints, we hope to add larger framing options in the near future. Please see our framing page for more information on the quality of our framing.

Pixelated or blurry photos are not great when trying to create one of our illustrations using a photo. Making sure that your photos are in high resolution is one of the first steps to ensure your illustrated print would turn out great.

To check a photo’s resolution on a Windows PC, select the file you want to use. Right-click on the image and then select “Properties.” A window will appear with the image’s details. Go to the “Details” tab to see the image’s dimensions and resolution. Checking a photo’s resolution on a Mac is similar to a PC. Select the image you want to use and “Right-click” on it. Click on “Get Info” Hi-res images are at least 300 pixels per inch (ppi) and approximately 2,000 pixels in length. If you have any queries about your image, please just get in touch.

We can certainly add more than one pet in a portrait. We just ask that all the pets are in the same image to begin with to avoid changes in angles, quality of image, lighting and image differences.

If having the pets in one image isn’t an option, we can create a headshot portrait, see 2 pet portrait as an example.

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We work with a variety of different papers and printed products.

Unframed – A4 Tintoretto Gesso paper (250gsm & 300gsm) & A3, A2 German Etching paper 280gsm

Framed – A4, A3, A2 German Etching paper 280gsm

Read more on our paper types paper guide.

We will always do our absolute best with the image you have of a passed beloved pet. We understand that technology wasn’t the best back in the day, so if its a low resolution old image or even a photograph of a photograph, we’ll do our best to advise.

Please send your image across to our team and let us know its your only image, we will advise on the best options and we’ll see what we can do to work some magic.

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We love to hear your ideas, bespoke prints can be created, let us know your thoughts and we’ll see if it’s possible!

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Yes, there is always a way, let us know which design you’d like larger and we’ll do our best to help.

For illustrated prints, we just ask that the image is a high quality large file (2mb+)

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Frequently asked questions

Before you place an order
Help with your order